Gone are the days when the user goes to a shopping center and purchase the product of their choice and handing over the credit card to the store keeper. Technology advancements have paved the way for increasing online shopping trend. And everything you will get on your internet tips itself.
But one major factor that the user is wary while doing online shopping is giving the credit card details, if the user land in the wrong online shopping website, then the user is sure to get disappointed.
Here are some tips by means of which users can shop online safely.
Ensure the contact details of the Online Retailer before shopping
Ensure that the online shopping retailer is reputed and recognized
Check the external store status
Check the name, company registration details of the users country and the contact details that includes e-mail, postal address as well as telephone number
Keep a note of the company’s headquarters
Search for detailed information regarding the Company’s reputation
Check the ‘comments’ posted on the consumer review sites
Check for the complaints via a Consumer Affair Bureau such as the Better Business Bureau
Once the user purchases something from the website, they can e-mail or make a phone call to the company and can ask questions
Check for the billing, delivery and guarantee information
Check the Packaging costs
Check the Delivery Costs
Make sure whether the user will be billed before or after purchase
Make sure whether the product comes with sufficient guarantee as well as warranty if some sort of defects happens
Look out for the information regarding cancellation, returns as well as refunds
Check whether the user or the company will have to bear the cost of the returning item
Check whether there is any discount for the item the user is purchasing
Check for the web seal approval of the website
Check for the ‘Trust-Mark’ programs
Make use of secure websites for fund transactions
Ensure that the company is accepting transactions by means of secure encryption known as SSL or Secure Sockets Layer
Users can make sure that they are using a SSL by following ways;
Users are supposed to receive a message stating that the user is entering a secure area at the time of entering the personal details on the first page
The address bar will change from ‘http’ to ‘https’
Ensure that the padlock is closed, if its open, then that means the website is not secure
Users will be also able to see an unbroken key on a secure website
Enter the correct Information
Make sure that the user is entering the precise information
Check that the address is correct
Make sure the number of items is also correct
Review the information before clicking on the ‘Send’ button
Ensure that the credit card comes with Online Fraud Protection
Make sure that the user’s credit card makes use of Online Fraud Protection that offers users with protection against purchases.
Recording Purchase Details
Users are always advised to take a screenshot or a print copy of the time, receipt, date and order confirmation as a proof of purchase.
Be Aware of the e-mail scams
The e-mails that are designed for gathering personal information as well as passwords and credit card details are known as ‘Phishing e-mails’
Be aware of the fact that banks will never send the user’s e-mail requesting the user to give their login and password or credit card details
To ensure, users can directly type the website link on the browser’s address bar rather than following the e-mail link
This is how users can ensure safe online shopping to a greater extent.
Read our article on Top 10 online shopping websites in India.