BlackBerry users from around the world were unable to send emails or messages BlackBerry Messenger, as the service was disrupted for a while, on Friday.
BlackBerry Customers started posting a flurry of messages on twitter demanding answers for the outage. BlackBerry posted a tweet, apologizing for the outage.
Some of our customers may be experiencing issues with BlackBerry services.We are investigating and apologize for any inconvenience. ^DH— BlackBerry (@BlackBerry) May 3, 2013
There was a similar outage back in 2011which effected millions of customers worldwide. The outage which lasted for three days made the company take drastic steps to improve their quality of services.
Varghese Thomas, director - corporate communications - India & Greater China Region in a statement said "As an update, we can confirm that our technical teams have addressed the issue and BlackBerry services are returning to normal levels. We apologise to customers for any inconvenience. We take all service issues - no matter how small - very seriously and through constant monitoring and investigation we aim to ensure our network meets customer expectations."
Anyways, BlackBerry has tweeted saying the problem has been fixed.
All BlackBerry services are returning to normal levels. Apologies to any customers who experienced issues earlier. ^DH— BlackBerry (@BlackBerry) May 3, 2013
Oh another BlackBerry outage? Why am I not surprised!!!— Joel - The I.T Guy (@SimplySTRAT) May 3, 2013
BlackBerry Suffers Outage as DOD Approves BlackBerry, Samsung Use - eWeek: In March, BlackBerry had its besmir... bit.ly/12zHRHA— tricell (@TriCellOnline) May 4, 2013