One of the Chinese smartphone makers Gionee has been releasing a number of products in the Indian market and to make its presence more strong in the sub-continent, the company has today officially announced to set up 750 service centers across India by 2015.
So far the best of the Gionee phones like, Elife E6 and Elife E7 have been launched in India. Both the devices come with a high-end specs and these two devices can be considered to be more of a camera centric handsets. In the sales aspect, the company is doing pretty good but with the setting up of the aforementioned number of serve centers in India will add more credibility to the company.
The service network footprint will get a further boost within next 12 months adding to the existing 400+ service centers that were set up within the first year of operation in India.
Since its inception in India a year back, Gionee has been constantly delivering high-end products to its customers across its product range. As part of its endeavor to offer top-notch service experience for its users, Gionee has planned to aggressively expand its service network across Tier I, II & III cities. This will provide high quality service, reliable processes and uniform user experience.
Mr. Arvind.R.Vohra, Head - Gionee India said "At Gionee, it has been our constant endeavor to provide all our customers a 360 degree experience from the time a product has been bought. While our emphasis is on delivering best in class products always, we have laid equal emphasis on providing top class service right from the time we started business in India. Gionee established a Call Center with its very first sale and with our growing reach we are constantly strengthening our service network to ensure the comfort and trust of our existing and fast growing set of customers."
Gionee Service Centers are manned by a team of expert technicians and service advisors specially trained on productivity enhancement techniques to deliver quality service in the shortest possible time. In an endeavor to offer quick, efficient and effective service solutions, the company has pre-selected the nature of responding to customer queries and complaints within 24 hours of registration of complaint.