Samsung begins refunding Note 7 owners in South Korea

Samsung Electronics on Thursday began its refund and exchange programme for Galaxy Note 7 owners in South Korea after it discontinued production of the faulty smartphone.

Samsung begins refunding Note 7 owners in South Korea

Note 7 owners were recommended to take their phones back to the store where they purchased the defective smartphones, Xinhua news agency reported.

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South Korean consumers can opt to get a full refund or exchange Note 7s with other devices, including Apple's iPhone 7 or LG Electronics' G5 and V20, or Samsung's Galaxy S7, S7 Edge and Galaxy Note 5.

Samsung said in a statement that it will provide 100,000 won ($89) in gifts, including a 30,000-won coupon and a 70,000-won assistance for phone charges, if Note 7 owners replace their phones with Samsung products.

The 30,000-won coupon would be given to all Note 7 buyers even if they exchange their phones with other products such as iPhone 7 or the LG G5.

Samsung begins refunding Note 7 owners in South Korea

If Note 7 owners want to receive the full 100,000-won gift from Samsung, they are required to replace the phones with Samsung products until November 30.

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The refund and exchange programme will continue by the end of this year. The programme will differ by country.

Source IANS

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