Samsung's Galaxy S5 may have already been launched and has already become one of the top smartphones of the year, but that doesn't mean that the device hasn't arrived with its own share of problems. And the latest problem to have surfaced is an issue with the in-device camera.
Only recently was there a report related to how there were faults with the camera on some of the Samsung Galaxy S5 units. The issue was causing the camera app to fail to load after a few days of use.
Now, according to reports, Samsung has now acknowledged the problem associated with the in-device camera. However, the company has also said that the number of devices affected due to the camera issue are very less and that measures are being taken to ensure the issue does not recur in new shipments.
"We have discovered that the issue has been seen in a very limited portion of early production Galaxy S5 units, and was caused by complications in the ROM (Read Only Memory) component which stores the information necessary to operate the camera," Samsung told Reuters in an e-mailed statement.
With the confirmation of the present issue with the phone, Samsung has finally raised the curtains on why it was previously offering free replacements but didn't offer a reason for the issue at the time.
As revealed, the new problem has been reported in the United States alongside a few other countries and, according to a company spokesperson, customers affected by the S5 camera failure should contact Samsung's customer service or the mobile service provider.