DoT to soon meet Telcos on Call Drop Issue: Telecom Minister Ravi Shankar Prasad

By: Gizbot Bureau

Telecom Minister Ravi Shankar Prasad today said the Department of Telecom (DoT) will soon call a meeting of all service providers to look into the problem of frequent call drops being faced by customers.

DoT to soon meet Telcos on Call Drop Issue: Ravi Shankar Prasad

"I have asked my officials to call a meeting of all service providers regarding call drops faced by customers," Prasad told PTI. Operators will be asked to improve quality of service, he added.

Recommended: BJP MPs complain of frequent 'call drop' in popular mobile

A group of BJP MPs have also complained to the Minister regarding frequent 'call dropping', excess billing and non-transparency by some private telecom operators.

DoT to soon meet Telcos on Call Drop Issue: Ravi Shankar Prasad

The parliamentarians demanded action against the private telecom operators after proper investigation and alleged that the companies were not hearing complaints of the customers.

Recommended: Top 20 Chinese Smartphones To Buy in India: The Best of Xiaomi, Gionee, Lenovo, Huawei and More

Mobile phone users have been complaining about the call drops, but telecom operators have not lived up to their expectations to rectify the problems and provide a good communication network.

DoT to soon meet Telcos on Call Drop Issue: Ravi Shankar Prasad

Instead, the operators, cite lack of spectrum and hurdles of not allowing installation of mobile towers in residential areas due to radiation issues for call drops.

Prasad, on several occasions, has said that the lack of spectrum is no excuse for not resolving the frequent problems of call drops on their networks.

He had also said if consumers continue to raise concerns about quality of service, then he would bring the issue to the notice of telecom regulator Trai for its consideration.

Source: PTI

Read More About DoT | ravi shankar prasad | telecom | news | technology

Please Wait while comments are loading...
Opinion Poll