While the entire country is going nuts over anything related to security measures and procedures, it seems like Delhi police has taken it a bit further with ordering hotels near Delhi airport to install face recognition software.
And as per order, Hotels at the hospitality district near the Delhi airport are now installing facial recognition software. This new rule comes in line with the latest additions the Delhi Police's has made to its already tight security norms.
While the new rules are already causing major delays and cost overruns among hoteliers at Aerocity, according to a ET report, "Mid-Market operator Lemon Tree Hotels has already installed a facial recognition software by NEC in its Aerocity property."
"We have put in place NEC Face Recognition Solution (FRS). With this security agencies will be giving us a black-list and we will also be creating a 'white-list' whereby which we will be able to recognise our regular guests," said Rahul Pandit, president and executive director at Lemon Tree Hotels.
Although there have indeed been positive feedbacks on the newly implemented rules, many hoteliers and industry consultants still believe that recognition software is an unnecessary expense. And more so since software and additional cameras needed to capture visitors' facial features cost a few crores of rupees just to install and maintain.
"This mandate is detrimental for hotels and it has cost us upwards of Rs 70 lakh to just install this software in order to comply with this order," said Shwetank Singh, vice president of development and asset management at Interglobe Hotels, running the Ibis hotel franchise at the airport district. "The only positive spin to it is that it will help recognize frequent guests coming into hotels."
As of now, the Delhi Aerocity project, situated on 43 acres of land, is already considered a major security risk owing to its close proximity to the airport runway.