How to do Mobile Number Portability (MNP) in India: A Step-by-Step Guide

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The Mobile Number Portability (MNP) has been the center of attention for quite some time now. Recently, Telecom Regulatory Authority of India (TRAI) has approved the National Mobile Number Portability.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

With this scheme, now users can retain their same old number when they move to a new city. So let's go ahead and get to know what exactly is this Mobile Number Portability a.k.a, MNP

What is MNP?

Basically, this (MNP) is a service which allows the users to switch over to another mobile network operator of their choice retaining the same old number. MNP in India became available from 01 January 2011.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

Who is eligible for MNP?

One can switch over to another mobile service provider only after 90 days of the date of activation of your current mobile connection. Also, with the help of MNP, it is possible to for one to change from CDMA to GSM and Vice versa.

If the customer uses postpaid connection, they have to make sure that, they have paid all the dues as
per the last bill.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

Suppose, if it is a prepaid customer, the balance amount present in the account will be lapsed during the time of porting ( Make sure, your balance is Rs. 0)

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Further, the customer can also cancel the porting request within 24hrs of applying. Anyhow, the porting charges may not be refunded.

Steps to port your number:

Step 1: Send a text message "PORT" <10-digit mobile number> to 1900. After some time, customer will receive an 8 digit UPC code, which is valid only for 15 days.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

As prepaid SMS is not permitted, in Jammu & Kashmir the subscriber has to dial '1900' to get a UPC, the operator at
'1900' provide the UPC after verifying subscriber number with CLI.

Step 2: Now go to the nearest mobile operator showroom along with the 8 digit auto-generated code and required document proof. You need a proof which includes ID and address proof, a passport size photo.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

Step 3: Fill in the form, which will cost around Rs. 19 and get a new SIM from the shopkeeper.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

Step 4: Within one day, customers will receive a message accepting the number porting. Meanwhile, the porting takes place 7th day with an SMS from the mobile operator along with the date and time for porting. The disruption will occur in your previous network for 2 hrs during mid-night.

How to do Mobile Number Portability (MNP) in India: Step-by-Step Guide

Step 5: Now insert your new SIM and thus the process has been completed and your porting has been done successfully.

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