Microsoft when they launched Windows 8 OS had mentioned that users can revert to Windows 7 if they are not satisfied with Windows 8. However, HP person users may not have that flexibility as sources confirm that they will not be allowed to revert to Windows 7. Only business users would be given that flexibility.
Online magazine, PCWorld has reported that they have seen HP’s support pages informing users that those who are purchasing computers and laptops with Windows 8 need to stick to the same OS and they will not be allowed to downgrade. Support pages have written that “Windows 7 will not be supported on these new platforms, and no drivers, apps, or Windows 7 content will be available through HP”.
However, the company has made the clear that it would support any hardware related issues for users who have downgraded their OS to Windows 7, but in case the support team comes across any issue which is caused due to loaded OS or software then they would be recommending users to revert to Windows 8.
HP, however plans to provide flexibility to business users in using Windows 7 as provided by some of the other hardware players like Dell. As per Alison Gardner, Director at Dell, “We're still moving our business customers from XP to Windows 7. For Alienware customers, they know what they want and we give them that choice, said last month.”
Hence it is important for consumers to know that they can’t upgrade to Windows 7 OS before buying any HP device on Windows 8.