5 Simple Steps to Disconnect BSNL Broadband and Landline Services Online

By Prajith

| Updated: Tuesday, September 27, 2016, 10:21 [IST]

The advancement of technology brought a lot of changes to our lifestyle. Unlike standing in a long queue to pay bills or reserve train tickets in the pre-internet era, we can now perform most of the tasks online.

5 Simple Steps to Disconnect BSNL Broadband and Landline Services

For example, you can gift yourselves a dress, pay electricity bills, or get a new landline connection just by a few clicks using the internet. It's obvious that if you can get a new landline connection online, you can also disconnect it over the internet.

Today, we'll show you how to disconnect BSNL broadband and landline services online. Do make a note that you can do it offline as well.

Here are the steps you should follow to disconnect your broadband/landline connection.

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Step1: Visit the official BSNL website

To disconnect the BSNL broadband/landline connection, visit the official BSNL self-care portal.

Here are the links:

For people in Eastern India: http://selfcare.edc.bsnl.co.in
For people in Western India: http://selfcare.wdc.bsnl.co.in
For people in Northern India: http://selfcare.ndc.bsnl.co.in
For people in Southern India: http://selfcare.sdc.bsnl.co.in

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Step 2: Register yourself and sign in

If you already have a registered account, sign in and head to next step. If you don't , then register yourself, sign in and follow the below instructions.

Step 3: Click on services

On signing in, you'll be redirected to BSNL customer care portal. Click on ‘Service'button located at the top left corner of your screen.

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Step 4: Select Submit a service request

After clicking the service button, you'll be redirected to a new page where you'll see "Submit a Service Request." Click on it.

Step 5: Enter Service ID

You'll be asked for the Service ID and Request type (in this case disconnection) along with other basic information. Fill the details accordingly and click on submit to disconnect.