Reliance Jio 4G SIM: 5 Common Problems and Fixes

| Updated: Thursday, October 6, 2016, 18:30 [IST]

Recently, a majority of people all over India have got a Reliance Jio 4G SIM card and many of them are waiting for the SIM to get activated.

Reliance Jio 4G SIM: 5 Common Problems and Fixes

Those who have an activated Jio SIM are experiencing issues such as slow speed connectivity, call drop issues when making calls to other networks, and so on. Many users vent out their frustration due to these Reliance Jio issues on the online forums.

Also Read: Get 10 GB 4G Data from Reliance Jio at Just Rs. 93

There are many issues with the Reliance Jio SIM and here are some common problems and solutions that will benefit the Jio users. Take a look at these from the content below and get a great Reliance Jio user experience.

Also Read: Common Reliance Jio Questions

Reliance Jio SIM not working properly

Firstly, you need to have a compatible phone to use the Jio 4G SIM smoothly on your phone. In case you are using a 3G phone, you can still use the Jio SIM card with a trick, but you won't be able to get all the benefits associated with it.

Solution: Use the Reliance Jio SIM only on 4G compatible smartphones to get the best user experience.

Also Read: How to Use Reliance Jio 4G SIM on 3G phones

Reliance Jio 4G is not working on dual SIM phones

The users of Reliance Jio 4G SIM with dual SIM smartphones might face issues. The reason is that most dual SIM phones support 4G connectivity only on the primary SIM card slot.

Solution: Insert the Jio 4G SIM into the primary SIM card slot or SIM 1 slot to get the best 4G experience. If you don't want to do this, you will not reap the Welcome Offer benefits.

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Jio SIM not recognized

Some users are seen complaining that the Reliance Jio 4G SIM that is not recognized on their phone. This might predominantly happen in the dual SIM phones.

Solution: To troubleshoot the SIM not recognized issue, you need to remove the SIM card, place it again into the SIM card properly and check it.

There are no signal bars

If the Reliance Jio SIM is recognized and there are no signal bars on your phone, you need to try a few tricks to make the signal bars appear on your phone to enjoy the service.

Solution: Head on to the Settings menu and go to SIM Settings. You need to turn the same on and configure the network to LTE only mode by going to Settings → Mobile Networks → Preferred Network Type and choosing LTE only option.

Also Read: Reliance Jio 4G SIM No Network Signal Problem

There's no way to make calls

In some cases, the Reliance Jio 4G SIM users are facing an issue in which they are not able to make calls. This is due to the failure of the tele-verification process. You will not be able to make calls until your number has undergone the tele-verification process.

Solution: You can make regular calls from your Jio 4G SIM by installing the JioJoin app on your phone. You can use the app to make calls as a fix to this issue.

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