How to Book and Cancel Train Tickets On UTS App

The Unreserved Ticketing System (UTS) app allows users to instantly book platform tickets, train tickets, monthly passes, and unreserved train tickets. It's features make it easier for passengers to manage their travel plans efficiently.

Whether booking or cancelling tickets, users can handle everything through their mobile devices without hassle. Let's delve into the process of cancelling and booking train tickets using the UTS App.

How to Book and Cancel Train Tickets Using UTS App

Previously, purchasing open train tickets required standing in long queues. Now, you can book tickets from home and board the train directly. Initially, the UTS Mobile App had a 20 km limit for booking general tickets. This restriction has been removed, allowing ticket bookings from any location.

Unreserved tickets can be booked in two ways on the UTS App: Paperless Tickets and Paper Tickets. A paperless ticket means you don't need to print it after booking; you can view it on the app and show it during TDR. A paper ticket requires printing at an automatic ticket dispensing machine or counter at the station.

Paper tickets can be cancelled before printing at the machine. If you've already printed the ticket, you can cancel it at the counter within an hour. If you decide not to use a booked paper ticket, you can cancel it before printing.

After printing, cancellation must be done at the counter within an hour. The refund will not be in cash but credited to your Railway Wallet. Now, follow these steps to book and cancel a ticket using the UTS app.

Steps to Book Train Tickets Using the UTS App

Step 1: First, download the UTS app from the Google Play Store or Apple's App Store. Once launch, open the app and register using your mobile number. You will receive an OTP for verification. Enter the OTP to complete the registration process.

Step 2: After registering, log in to the app using your credentials. If you are using it for the first time, you'll need to sign up for a new account.

Step 3: Now, use your credentials to sign in to the app. Then select 'Book Ticket' and choose between 'Normal Booking' or 'Quick Booking' on the home screen.

Step 4: For normal booking, select your travel details such as source station, destination station, and travel date.

Step 5: Next, choose the type of ticket you need: unreserved ticket, season ticket, or platform ticket. After selecting the ticket type, confirm your journey details and proceed to payment. The app supports multiple payment options including debit/credit cards, net banking, and mobile wallets.

Step 6: Once payment is successful, your ticket will be booked. You can view your booked ticket under 'Booked Ticket History' in the app. The booked ticket can be shown during travel as it is valid without needing a physical printout.

Steps to Cancel Train Tickets Using the UTS App

Step 1: To cancel a paperless ticket on the UTS App, click the cancel button to check if your ticket is eligible for cancellation. Note that tickets costing less than Rs 30 cannot be cancelled.

Step 2: It will ask for confirmation about your decision and press 'OK ' to cancel the ticket.

Step 3: A pop-up will display how much money you will get back after clicking cancel.