IRCTC Ticket Booking: How to Book Train Ticket Using Voice Commands

The Indian Railway Catering and Tourism Corporation (IRCTC) offers an AI chatbot named AskDisha 2.0, which allows users to book train tickets using voice commands.

Additionally, this advanced chatbot allows users to cancel train tickets, change boarding stations, get refunds, and many more. Here's the step-by-step guide on how to book your train ticket using voice commands.

How to Book Train Ticket Using Voice Commands

Before delving into the process, one must know about the AskDisha 2.0. The chatbot is built on Artificial Intelligence (AI) and machine Learning (ML), powered by powered by CoRover.AI. This virtual assistant aims to simplify the e-ticket booking process, making it quicker and more user-friendly.

Passengers can access a variety of services such as booking train tickets, checking PNR status, cancelling tickets, getting refunds, and changing boarding stations. Users can also view their booking history, download ERS, and print and share e-tickets.

The AI feature also supports Tatkal ticket bookings. This service is available on both the IRCTC mobile app and website, allowing passengers to book tickets and travel through voice commands effortlessly. Here's how to do it:

Step 1: First, open the IRCTC official website.

Step 2: You can find the AskDisha 2.0 logo at the bottom right corner of the home page.

Step 3: Now click on the 'Book Ticket' option and select the 'microphone' icon to give your command.

This initiative marks a significant step towards making train travel more convenient for passengers. By leveraging AI technology, IRCTC aims to streamline the ticket booking process and provide a seamless experience for users.