The Dual-SIM issue is India specific: MediaTek

MediaTek is doing all it can to address the concerns and situation


    Recently, the Cellular Operators Association of India (COAI) shared a report stating an issue in few dual-SIM 4G LTE smartphones in India. It speaks about how those issues can decrease the data rate on some specific devices and also affects the quality of service provided by the networks.

    The Dual-SIM issue is India specific:  MediaTek

    It is known that users normally don't notice the reduced data rate on their device whereas, few carriers have reported that some of the networks have seen degradation on their services in the specific dual-SIM devices. It was inaccurately reported that dual-SIM issue is only evident in MediaTek powered phones. The COAI report confirmed other chipset providers are having the same issues.

    Also Read: Reliance Jio 4G laptop with 4G SIM slot likely in the pipeline: What we know so far

    The COAI also cited the eight devices which are causing network degradation and half of it are powered by other chipset makers or competitors to MediaTek. Further investigation made by MediaTek confirmed that this slow network in handsets is based on non-MediaTek chipsets.

    MediaTek teams designed a solution for this dual-SIM issue. They are now testing the software optimization method to enhance network performance. The solution will be shared with customers to resolve such network concerns, once the test gets approved.

    Also Read: Next Apple Watch could have SIM card slot in it

    This issue is limited only to India. It may be because of the rolling out of fast growing and maturing networks and such networks having its own set of requirements for those SIM cards. For now, no single standard in India is present for dual-SIM devices and also no over-arching requirement under the 3GPP standards.

    Normally the carriers offer the own set of requirements for SIM card for their networks and share them with chipset manufacturers. These SIM requirements across 2G, 3G, 4G and 4GLTE networks in India resulted in some unintentional compatibility challenges for the industry to resolve.

    Also Read: Android 7.1.2 Nougat rolling out to selected devices; Should you upgrade?

    MediaTek said they will continue to work in cooperation with carriers a well as device makers to ensure dual-SIM devices in India operate to their best ability on all the carrier networks available and also meet future network advancements and standards.

    Read More About: MediaTek dual-sim network chipset news

    Stay updated with latest technology news & gadget reviews - Gizbot

    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Gizbot sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Gizbot website. However, you can change your cookie settings at any time. Learn more