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BlackBerry: Services Outage All Fixed Now, Still Reactions Pour in on Twitter
BlackBerry users from around the world were unable to send emails or messages BlackBerry Messenger, as the service was disrupted for a while, on Friday.
BlackBerry Customers started posting a flurry of messages on twitter demanding answers for the outage. BlackBerry posted a tweet, apologizing for the outage.
<blockquote class="twitter-tweet blockquote"><p>Some of our customers may be experiencing issues with BlackBerry services.We are investigating and apologize for any inconvenience. ^DH</p>— BlackBerry (@BlackBerry) <a href="https://twitter.com/BlackBerry/status/330297910065504258">May 3, 2013</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>There was a similar outage back in 2011which effected millions of customers worldwide. The outage which lasted for three days made the company take drastic steps to improve their quality of services.
Varghese Thomas, director - corporate communications - India & Greater China Region in a statement said "As an update, we can confirm that our technical teams have addressed the issue and BlackBerry services are returning to normal levels. We apologise to customers for any inconvenience. We take all service issues - no matter how small - very seriously and through constant monitoring and investigation we aim to ensure our network meets customer expectations."
Anyways, BlackBerry has tweeted saying the problem has been fixed.
<blockquote class="twitter-tweet blockquote"><p>All BlackBerry services are returning to normal levels. Apologies to any customers who experienced issues earlier. ^DH</p>— BlackBerry (@BlackBerry) <a href="https://twitter.com/BlackBerry/status/330326268388188161">May 3, 2013</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script> <blockquote class="twitter-tweet blockquote"><p>Think @<a href="https://twitter.com/ubersoc">ubersoc</a> for Blackberry is having an outage so had to switch to Blackberry Twitter app which is awful. Hope <a href="https://twitter.com/search/%23uberbb">#uberbb</a> works again soon.</p>— Macros The Black (@MacrosTh3Black) <a href="https://twitter.com/MacrosTh3Black/status/330296152811503616">May 3, 2013</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script> <blockquote class="twitter-tweet blockquote"><p>Oh another BlackBerry outage? Why am I not surprised!!!</p>— Joel - The I.T Guy (@SimplySTRAT) <a href="https://twitter.com/SimplySTRAT/status/330295282300510208">May 3, 2013</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script> <blockquote class="twitter-tweet blockquote"><p>BlackBerry Suffers Outage as DOD Approves BlackBerry, Samsung Use - eWeek: In March, BlackBerry had its besmir... <a href="http://t.co/LfFHoyF85z" title="http://bit.ly/12zHRHA">bit.ly/12zHRHA</a></p>— tricell (@TriCellOnline) <a href="https://twitter.com/TriCellOnline/status/330573429524803584">May 4, 2013</a></blockquote> <script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>-
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