Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants

    In a bid to repair the damage done by the global recall of its flagship premium device Galaxy Note 7 over battery faults, Samsung said they would start exchanging the smartphones as early as next week and customers could swap it with either the Galaxy S7 or S7 Edge.

    Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants

    Samsung late Friday issued an official statement on exchange of the Galaxy Note 7 devices for customers in the US.

    SEE ALSO: Samsung Galaxy Note 7 Exploded: Here Are Other Smartphones That Exploded in Recent Times

    "The US carriers have already halted sales and offered ways for customers who have already purchased the device to get refunds. Now Samsung has announced its own exchange programme, which will provide customers with a new device as soon as next week," The Verge reported on Saturday.

    According to Samsung's exchange programme, customers can either exchange current Galaxy Note 7 device with a new Galaxy Note 7 as early as next week or they can exchange current Galaxy Note 7 for a Galaxy S7 or S7 Edge and replacement of any Note 7 specific accessories with a refund of the price difference between devices.

    "In addition, affected customers will receive a $25 credit on their phone bill or a $25 gift card for their troubles. Samsung did not say when the Note 7 will be available for general purchase," the report added.

    Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants

    The global recall was a setback for Samsung and somewhat happy news for Apple as it prepared to launch iPhone 7 (on September 7), experts said.

    After just two weeks on sale and 35 faulty phone batteries reported so far, Samsung on Friday issued a global recall of Note 7 and promised to replace every unit already sold.

    "To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market," the company had said in a statement.

    Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants

    According to experts, this is bad news especially at a time when Samsung had the momentum going in its favour.

    "Market sentiments are not with Apple at the moment and Samsung had to have a good run in months to come, buoyed by its super-successful S7 and S7 Edge devices and now Note 7. The global recall news is a godsend for Apple which is prepared to unveil another flagship device iPhone 7 on September 7," Tarun Pathak, Senior Analyst, Mobile Devices and Ecosystems, Counterpoint Research in New Delhi, told IANS.

    SEE ALSO: Here's How You Can Make Calls From Any 2G/3G Phone Using JioFi WiFi Hotspot

    Giving a refreshing look to its Note series, the South Korean giant last month launched its Galaxy Note 7 in India for Rs 59,900 with iris biometric scanner for enhanced security, upgraded S Pen and a dual-curved screen.

    Source IANS


    Stay updated with latest technology news & gadget reviews - Gizbot

    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Gizbot sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Gizbot website. However, you can change your cookie settings at any time. Learn more