Govt to Amend Laws to Protect Online Shoppers from Frauds

New Delhi, Dec 12 (PTI) The government has initiated the process to amend the Consumer Protection Act to safeguard buyers from online frauds in e-commerce, Parliament was informed today.

"Keeping in view the increased number of online fraud/cheating cases, the government has also initiated steps for incorporating sufficient provisions for protection of consumers of online shopping/e-commerce under Consumer Protection Act, 1986," Minister of State for Finance Jayant Sinha said in a written reply in the Lok Sabha.

In the last two years, nine complaints have been registered against e-commerce companies and the government has taken action on the same, he said. Sinha said the government in not considering any proposal for a separate regulatory framework for e-commerce and the Directorate of Enforcement conducts investigations under FEMA and PMLA.

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"Such investigations are carried out as and when any credible information, including those relating to frauds committed by e-commerce companies, is received," he added.

Source: PTI