Samsung Care+ Now Covers Home Appliances with Extended Warranty Plans up to 4 Years

Samsung has broadened its Samsung Care+ service to incorporate extended warranty plans for home appliances. Expansion covers items as refrigerators, washing machines, air conditioners, microwave ovens, and smart TVs. Customers can now select from plans lasting between one to four years, with prices starting at just INR 2 per day.

The enhanced Samsung Care+ service introduces unique coverage for software updates and screen malfunctions, provided there is no physical damage. This ensures customers are protected not only against hardware issues but also software performance and display concerns. As a result, Samsung Care+ stands out as the most comprehensive appliance protection programme available.

Comprehensive Protection and Convenience

Ghufran Alam, Vice President of Digital Appliances at Samsung India, stated, "We are committed to enhancing the customer experience, elevating home appliances ownership with unique benefits such as software updates and screen malfunction coverage, while expanding availability of Samsung Care+ extended warranty plans across all channels."

Samsung Care+ is built on several key principles: expertise, reach, reliability, speed, smart service, protection, and sustainability. It offers access to over 13,000 Samsung-certified engineers and more than 2,500 service centres. Customers are assured of receiving timely and high-quality service using 100% genuine Samsung parts.

Enhanced Customer Experience

The service also provides multi-lingual support in nine languages. Additionally, the Samsung app enables customers to track services and receive timely reminders for scheduled maintenance. This feature ensures that users can manage their appliance care efficiently.

The expansion of Samsung Care+ reflects the company's dedication to improving customer satisfaction by offering comprehensive protection for home appliances. By including software updates and screen malfunction coverage in their warranty plans, Samsung aims to provide peace of mind for its customers.

With this initiative, Samsung continues to set a benchmark in the industry by offering extensive protection options that cater to both hardware and software needs. The availability of these plans across all channels further demonstrates their commitment to accessibility and convenience for consumers.

Via