Snapdeal launches instant refund facility

By: GizBot Bureau

    Online marketplace Snapdeal on Friday launched its instant refund facility to help its customers get refunds within one hour of receiving the returned products, a company statement said here.

    Snapdeal launches instant refund facility

    The instant refund will be completed using Immediate Payments System (IMPS) transfers. "100 percent of customers using the Cash On Delivery facility will have access to IMPS 24/7 while bank holidays will have no impact on this service either," the statement said.

    SEE ALSO: 10 Best Smartphones Available to Buy in India [September 2015]

    "We hope that customers never want a refund, but we respect that it is a crucial part of the customer return experience. Having said that, we are extremely proud to introduce the country's fastest instant refund facility, assuring our customers the most seamless refund experience," said Anand Chandrasekaran, chief product officer of Snapdeal.

    "We have already noticed that close to 100 percent refunds take place within an hour and 85 percent within 30 minutes, making this a highly reliable refund service for our customers," he added.

    Source IANS

    Read More About: snapdeal online ecommerce
    X

    Stay updated with latest technology news & gadget reviews - Gizbot

    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Gizbot sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Gizbot website. However, you can change your cookie settings at any time. Learn more