You cannot change operators under Mobile Number Portability

Posted By: Rahul

You cannot change operators under Mobile Number Portability

The mobile number portability scheme is not as rosy as it seems cause the TRAI(Telecom Regulatory Authority Of India) has asked telecom service operators not to consider requests from customers to change operators.

This limits the choices of the customers. Now, customers can choose only a single operator as opposed to an earlier ruling which allowed customers to choose/withdraw various telecom operators. Requests for an operator change will not be entertained henceforth. The operators can also reject a customer's request for portability if he/she has an outstanding bill of greater than Rs 10 or if the customer does not provide the correct unique porting code.

The TRAI has also declared that customers cannot withdraw their request for Mobile Number Portability. Customers could have their SIM Cards deactivated if they are found committing offenses.

Thus, we can understand that customers need to think twice before registering requests for Mobile Number Portability. Do reply with your thoughts on this in our comment section below.

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