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Many people who have managed to get a Reliance Jio 4G SIM are facing a great delay in the activation of the SIM card. The issue is due to the huge load in the system as there is a great demand for the Jio SIM.
Users looking for Jio SIM are facing two issues right now. One is that they are not able to get the Jio SIM and the other problem is those who have got one are facing a great delay in getting it activated.
There is frustration among users for Jio SIM and SIM activation. Jio has announced the Aadhar based eKYC verification process that will activate the SIM in just 15 minutes. Despite this effort, Jio is taking over 10 days to activate the new 4G SIM cards. Take a look at eight possible fixes to get the Jio SIM activated soon.
If you haven't got a Reliance Jio SIM, you can wait for the eKYC activation to be made available in the nearest Jio Store. This way, you need not wait for a long time to get the SIM activated.
Got Jio SIM and order SMS
If you have got both the Jio SIM and the order SMS, you need to dial 1977 from a VoLTE enabled phone or 1800-890-1977 from an alternate number asnd enter the last 4 digits of the documents you have submitted. This is for data activation. For voice service activation, you must call 1977 from a VoLTE phone or use the JioJoin app and enter the last 4 digits of the documents. This way, you will get the SMS confirmation instantly.
Got Jio SIM, but no SMS
In this case, you must call back the Jio Store as there is nothing much that can be done. Visit the Reliance Store from where you obtained the SIM card and ask them to activate the service.
Jio SIM is activated, but there's 2 GB cap on data limit
If there is a 2 GB cap on the data limit on your Jio SIM, you need to convert it to unlimited with a trick. In general, Jio will initially give you only 2 GB of 4G data, 100 SMS and 100 minutes of call.
Blank Jio SIM in blue pack
Some users have reported that they have got a blank Jio SIM in a blue pack. It is said that the SIM number will be given to the customers later. In that case, you need to wait to get the number and order SMS. Then, you can follow the first fix to activate the SIM.
There's signal, but no SMS
If you have already got the signal on the Reliance Jio SIM but not the order SMS, you need to check for the SMS and try the first fix to activate the SIM card.
Only emergency calls
If there is no network and it shows that you can make only emergency calls, it is clear that the Jio SIM activation is pending. You must get the order SMS from Jio and try the first fix.
Call Jio Platinum Care
The best solution to resolve the Jio service activation delay that is pending for a long time is to call the Jio Platinum Care. You can call the same by dialing 1995 from any Jio number and you will be connected to the Jio Advanced Care. You can request the agent to activate the SIM card.