Vodafone-Idea Deducts Rs.99 From Prepaid Customers Without Consent

|

It seems that Vodafone-Idea is in another trouble, as many users have complained that it is deducting money from their account. The users have raised this issue on Twitter and said that the telecom operator is deducting money from their account without letting them know.

Vodafone-Idea Deducts Rs.99 From Prepaid Customers Without Consent

 

The tweet reads: "Rs. 99 deducted from my father's prepaid account for some international roaming rental service and that also without any prior permission or double consent. Moreover, the balance went negative and SMS service got disabled while having an unlimited plan active. Solve this ASAP."

However, the operator has apologized and said that it is due to some technical glitch. "We apologize for the inconvenience caused. Due to a technical error, Rs 99 has been erroneously charged on your prepaid number. We are crediting the amount to your account. We solicit your cooperation. Stay Home and Stay Safe," Vodafone-Idea said via its Twitter account.

The development comes after several users have reported about the deduction of money without their consent. On the other hand, a Twitter handle called StockTalk said that the operator has garner Rs. 3,400 crore from this deduction. "The sum of Rs. 99 looks small, but it's huge if done on a scale," the tweet reads.

Vodafone International Packs: Details

If we talk about Vodafone international packs, then there are four plans that are available at Rs. 599, Rs. 2,999, Rs. 3,999, and Rs. 5,999. The Rs. 599 is offering unlimited calls, including locals and international for 24 days. Besides, this plan offers Rs. 50 for outgoing calls, 300MB data, and 10 messages. This plan is available in South Korea, Hong Kong, Macau, Austria, Belgium, Brazil, Taiwan, Oman, and South Africa.

Then, three plans are highly-priced, where you get 200 minutes for outgoing calls, 2GB data, and free messages for only seven days, while Rs. 3,999 provides you 50 messages, 3GB data for 10 days, and Rs. 5,999 ships 500 minutes for calling, 5GB data for 25 days.

Most Read Articles
Best Mobiles in India

Read More About: vodafone idea

Best Phones

Get Instant News Updates
Enable
x
Notification Settings X
Time Settings
Done
Clear Notification X
Do you want to clear all the notifications from your inbox?
Yes No
Settings X
We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Gizbot sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Gizbot website. However, you can change your cookie settings at any time. Learn more
X