Google Maps will soon get a feature that will allow users to ask questions related to a business establishment, landmark or a location. Google has introduced the feature to enrich the user experience for the mobile app. The feature is currently limited to Android users and there is no word when iOS users might get it.
Google has added the Q&A feature to Google Maps and Search. Users will be able to see questions asked by other users along with the answer provided by the owner of the page. Users will also be notified when an answer is posted to their question.
The questions will be a part of the page. Users can upvote helpful questions on a specific topic and the question with most upvotes will appear on top. The app will also offer an opportunity to business owners where they can answer their own questions and promote their business. The feature is already rolling out to Android users globally.
It would be interesting to see if Google deploys a screening for irrelevant questions apart from the user upvote option. Google has recently provided several new features to Google Maps to increase the user experience. Not too long ago the tech giant had revamped the pointing system for Google Maps Local guide users where they could score points by reviewing, providing information and by posting pictures of a specific location on Maps.
The points earned through Maps increase the level of users and once on level four users get the option to access Google Play Music for three months for free. Seems like Google wants to keep users informed and is perhaps heading in the right direction.