Governement to launch Aadhaar-based mobile application for army personnel

The Indian Army will launch a new online grievance redressal system which will be based on Aadhaar number, Army chief General Bipin Rawat said on Monday. "A new Aadhaar-based mobile application is being developed, through which every soldier will be able to post his grievances online, and it would be addressed as soon as possible," the Army chief said at the 70th Army Day parade.

The Chief has also stated that the app will have other useful information for the soldiers. The app will be launched soon as per the details provided. He also said that the Army Welfare Education Society has approved a plan for two residential schools with a capacity of 2,000 students.

One of the two schools will be near Mamun Military Station in Pathankot. A law college will also be started near Pune by the Army.

The Army chief last week said the Army is working on evolving a better system for providing aid to the children of martyrs and those disabled in action after the government put a Rs 10,000 cap on the monthly fund.

An order dated September 13 by the Department of Ex-Servicemen Welfare of the Defence Ministry said the fee for tuition and hostel expenses for children of martyrs would be capped at Rs 10,000 per month, as per the recommendations under the 7th Pay Commission. The order came into effect from July 1.

It was last year that the government had created a web-based Public Grievance Redress and Monitoring System (CPGRAMS) for all its Ministries, including the Ministry of Defence. This development followed multiple instances of servicemen using social media to complain about the problems they face.

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CPGRAMS provided online access to all citizens, including jawans and other Armed Forces personnel, to report their grievances to the Ministry of Defence. The system further allowed the Ministry to monitor the grievances and ensure their time-bound redressal by the organizations concerned.

In any case, this is a new development, and hopefully, the Indian army will benefit from this new initiative.

Meanwhile, Aadhaar has been gaining a lot of momentum in the past few months and Government has been introducing a lot of new services based on the system. However, there is also an ongoing debate about the privacy issues with Aadhaar data which we have witnessed in the last couple of days.