Amazon Alexa To Become More Emotional After New Update


Amazon Alexa developers keep on working to bring new changes to the voice assistant. The company rolls out new features time-to-time and each update brings some new skills to Alexa. Now it has been reported that Alexa might get some more emotions soon. Now, the US users will receive Alexa responses in four new tones which include happy/excited or a disappointed/empathetic. Here are the details:

Amazon Alexa To Become More Emotional After New Update


"Starting today, you can enable Alexa to respond with either a happy/excited or a disappointed/empathetic tone in the US. Emotional responses are particularly relevant to skills in the gaming and sports categories. Additionally, you can have Alexa respond in a speaking style that is more suited for a specific type of content, starting with news and music," reads Amazon's blog post.

According to the company, speaking styles are designed to make the customer experience better. For example, with the help of a new speaking style, Alexa will sound similar to the TV news anchors when telling you the latest news headlines.

"Alexa emotions use Neural TTS (NTTS) technology, Amazon's text-to-speech technology that enables more natural-sounding speech," reads the blog post.

These emotions will come out when it's needed for example if you answer a tough question correctly or win a game then Alexa will respond in a happy/excited tone. It will show the disappointed/empathetic emotion when you ask for a sports score and your favourite team has lost the match.

Alexa speaking style also uses the same Neural TTS (NTTS) technology. Currently, the company has only introduced two different speaking styles which include news and music. The US and Australian users will get the feature before any other market.

Recently, Amazon has joined hands with Voiceflow by investing Alexa Fund. Voiceflow will help the company to promote innovation in voice technology and also make the skill development easier for all the users. Voiceflow will team up with developers at Amazon to build voice apps for Alexa without using any code.

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