A lot of us use cellular phone plans for ourselves as well as our family members. Sometimes shared, other times individual, the plans are highly annoying with the tedious paperwork it takes to renew them. Also, with internet usage at an all-time high, the rates have skyrocketed.
A lot of the industry experts argue that you can always get a better deal on the cellular plans if you are willing. Here are few tips to help you get a better deal on your cellular phone plan.
Negotiating over the phone
While e-mails and social media messages are fine, a phone call is one method that can get you to convince people a lot better. Get on the phone with your cellular operator and ask for negotiations in terms of the plan costs.
Studies have shown that marketing executives as well as customer support interns care more about phone calls rather than Facebook or Twitter DMs. You can rest assured that there will definitely be negotiations as the cost of a leaving customer, for the brand, is enormous.
Show them your Twitter power
Yes, phone calls are effective, but if you aren't in the mood for one then Twitter is a great alternative to get some bargaining done. You don't need a crazy celeb-like following, just some free time and supportive Twitter followers, how many ever they may be.
Start tweeting about how the costs have escalated over time and keep tagging the brand's Twitter handle. Their executives will notice this interaction and propose a ceasefire before the Twitter army takes them over.
Threaten and take over
While threatening isn't the most ethical method out there, this isn't exactly that. While on a call with the brand's representatives, ask them to deactivate or cancel your plan due to escalated costs. Tell them the competing brand is giving you a much better deal.
As discussed earlier, the cost of losing a customer is huge, so be assured that the executive will offer to match the price or offer a decent discount on your current plan.
Hire someone else to bargain for you
If you are extremely skeptical of your bargaining and negotiation skills, get someone else to bargain the deal for you. Fortunately, there are companies out there, like BillFixers and BillXperts that take the dirty work from your hands and negotiate with your phone brand to get you a better deal than right now.
Try, try till you succeed
So, you tweeted or called your phone company but the executive you got was a tough nut to crack. No worries. Just give it a go the next week or next month. Maybe, this time you'll get someone who is softer than the previous one. Also, try calling at the end of the month as that is the time when these executives have a certain quota to reach.
If everything fails, go for the Prepaid plan
You must be basking in the convenience of the postpaid plans on your carrier but the bills, that come your way, come in the disguise of electric shocks. It's probably time to do something about it. You might not know but there are numerous prepaid plans (some that your carrier offers) that are extremely inexpensive and shifting onto them is a breeze.
If you already have a smartphone or don't mind shelling out some extra monies for a cheaper alternative, this is an easy way to cut your bill way down without signing up for an annual contract.