RIM and Nokia deny the use of CarrierIQ software

RIM said that it does not authorize the carrier partners or install the monitoring software of CarrierIQ in the Blackberry smartphones. RIM has announced this statement after the findings of a developer about the presence of the CarrierIQ app or software, which is a monitoring software in the smartphones to find what the users are typing. This software is installed on the mobile phones manufactured by various companies without taking the permission or the consent from the customers.

RIM says that it neither installs the app on the Blackberry smartphones nor authorizes the carrier partners associated with it to install this tracking app prior to the sale and distribution. RIM has not developed or commissioned this development of the app and it has also claimed that there is no involvement from its side in the testing of the app or in the promotion and distribution.

An application developer of Android, Trevor Echkart last week had found the presence of this tracking app in the Android phones and posted a video to demonstrate how it works. He has mentioned that this software is also installed on smartphones from other platform like Blackberry of RIM and Symbian of Nokia.

Nokia also denies the usage of this software on their phones. A person from the company said that no products from CarrierIQ are shipped to Nokia. In the website of CarrierIQ, a statement was made recently and as per that, the software of the company is made use of the network operators for improving their quality and to troubleshoot the other device issues.

The company also stated that they look at the various performance aspects of the devices and they count and summarize the performance but they do not record the keystrokes or offer any tools for tracking the users' actions.

To know about the presence of this CarrierIQ software in Apple's iPhone powered by iOS 5, click here. The software was initially found on the Android smartphones as mentioned earlier. To know about the findings, click here.