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In this day and age, where there are emails, SMS, messenger platforms, the humble telegraph - instant messaging service, should find it self out of place. BSNL has announced that it will be shutting down it's telegraph service from July 15. The telegraph service has been main source for urgent and quick communication.
Sr. General Manager (Telegraph Services) Bharat Sanchar Nigam (BSNL) Corporate office, New Delhi, Shameem Akhtar issued a circular to various telecom district and circle offices, which stated, the telegram services will be closed from 15 July and as a result all telegraph offices under BSNL will have to stop booking telegrams from the above date. The circular also directs telecom offices to maintain log books, service messages, delivery slips only for six months from the date of bookings. The circular further instructs the offices to store complaints, press reports and other messages from different consumer forums for one year.
The decision to shut down the service comes after a consultation with the Department of Posts. It was found that service was no longer commercially viable as there are better options available.
BSNL says that surplus telegraph staff members would be migrated towards mobile services, landline telephony, broadband services and the shifting process might take as long as three months.
Shutting down of telegraph service does make sense, but the shifting process should effect a lot of associated employees, as they might not be very happy or comfortable with it.
Source: Hindustan Times