Just In
- 38 min ago OnePlus Ace 3 Pro Expected to Arrive in Q3 2024; Snapdragon 8 Gen 3, 100W Charging Tipped
- 1 hr ago BGMI 3.1 Update Is Out With New Modes and Maps: Here’s How to Download and Play
- 1 hr ago Garena Free Fire Max Redeem Codes for March 28: Get Access to the Latest Freebies in the Game
- 3 hrs ago Poco C61 Goes on Sale in India at 12 noon Today via Flipkart: Check Price, Specs, Offers
Don't Miss
- Movies Sanjay Leela Bhansali Goes Grand For Heeramandi Release Date Announcement; Lights Up The Sky With 1,000 Drones
- Finance Kalpataru Projects KPILShare Price Rise On Securing Rs 2,071 Crore Worth New Orders
- News LG Vinai Saxena Drops A Hint For President's Rule In Delhi, Says Won't Let Delhi Govt Run From Jail
- Automobiles Rolls Royce Ghost Unexpectedly Serviced at Karol Bagh Local Shop
- Sports SRH vs MI: "If Team Is Striking At 200, Captain Can't......" - Irfan Pathan Calls Out Hardik Pandya For Slow Approach
- Lifestyle In China, GenZ Workers Are Ditching Formal Attire For Pyjamas, Know The Reason Behind This
- Education IGNOU June TEE 2024 registration schedule out; Check out for more details
- Travel Explore Tamil Nadu's Diverse Wedding Venues
How To Access Customer Care Services Via My Vodafone And My Idea Apps
Vodafone-Idea has announced the launch of new initiatives for its customers during the lockdown. The telecom operator has launched VIC, which is an AI-powered virtual assistant platform. The platform is already live on the websites along with apps like My Vodafone and My Idea. The platform is also available on WhatsApp.
The operator has also joined hands with Oriserve to develop this initiative. Under this partnership, the operator will resolve service-related issues of customers, including bill payments, bill requests, activating plans, new connections, and data balance. The newly launched services are available for 24x7.
Vishant Vora, Chief Technology Officer, Vodafone Idea said, "VIC, an AI-powered intelligent customer service platform, developed by our technology partner, ORISERVE, is an industry-first initiative and has huge relevance especially at a time when customers are house-bound."
Here Are Some Steps To Use Virtual Assistant On Apps
Step 1: First, you need to check the website or My Vodafone and My Idea App.
Step 2: Then, you have to tap on the banner called to stay home and stay digital.
Step 3: After that, you get a pop-up message from the new platform VIC.
Step 4: Then, you have to tap on the message and it will redirect you towards another window, where you can chat with your Vodafone and Idea assistant regarding bill payments, change plan, bill details, data balance, previous transaction, and many more.
Besides, the company is providing link service via message to start the conversation on WhatsApp. Apart from that, users can also send a message on 9654297000 (Vodafone Care) and 7065297000 (Idea Care) to avail the services. It is worth mentioning that the operator is struggling to clear its dues in the country, and its survival is a bit difficult in the current situation as the government is not considering its requests on the AGR issue.
Vodafone Offering 2GB Data Extra For Seven Days
Meanwhile, the operator has launched a new offer for its prepaid customers, where it is offering 2GB data for seven days. This means 14GB data for the whole duration. The newly launched offer is completely free, and it is already available in New Delhi, Punjab, Uttar Punjab, Chennai, and Kolkata. Similarly, Reliance Jio is crediting 2GB data per day on its prepaid account holders. However, Jio is offering only for four days.
-
99,999
-
1,29,999
-
69,999
-
41,999
-
64,999
-
99,999
-
29,999
-
63,999
-
39,999
-
1,56,900
-
1,39,900
-
1,29,900
-
79,900
-
65,900
-
12,999
-
96,949
-
16,499
-
38,999
-
49,999
-
30,700
-
29,990
-
1,25,999
-
36,999
-
38,999
-
1,17,840
-
35,000
-
23,960
-
82,510
-
11,999
-
25,999