Trai Announces Mandatory KYC For All DTH Subscribers: All You Need To Know

The Telecom Regulatory Authority of India (Trai) has introduced a lot of new and revamped rules in sectors like DTH, broadcasting, and telecom. It is notable that in the last few months, Trai has made a considerable amount of alterations to make life easier for cable and DTH subscribers and service providers both.

In the latest announcement, Trai has proposed some new guidelines related to Set-Top-Boxes for DTH and cable TV operators and service providers. According to the new recommendations DTH service provides have to conduct the Know-Your-Customer (KYC) process for the subscribers. The organisation has made it mandate for everyone. DTH subscribers from Airtel Digital TV, Dish TV, Tata Sky, D2h and Sun Direct will be effected from the new recommendation.

According to Telecom Talk report, last year the Ministry of Information and Broadcasting (MIB) have written a reference letter to Trai recommending the addition of KYC for Set-Top-Boxes. The KYC process will allow operators to verify the customers before installation.

To complete the suggestion procedure, Trai circulated a consultation paper in the public domain to note remarks and counter remarks. After this Trai has also conducted an open house discussion on the topic after which the decision for making KYC of Set-Top Boxes was made.

According to the report, all the DTH operators have to conduct the verification before the installation of new DTH at the subscriber's house. The address which is provided on the application form for DTH services has to be verified. A company representative will be the authorised person to do the verification.

To verify the customer, Trai has also recommended the use of OTP or by a valid identity card. The DTH representative will be able to start the setup process only after the successful verification.

So this is the new regulation which is going to be implemented soon and all the DTH service provides has to follow this.