TRAI to recommend new norms for global SIM card providers: Report

The regulator is likely to recommend norms favoring support refund and compensation to customers in case of service failure during overseas travel.

    Telecom Regulator Authority of India ( TRAI) is likely to come up with new regulations for an international SIM card and global calling companies, PTI reported.

    TRAI to recommend new norms for global SIM card providers: Report

    According to the report, the telecom regulator had a discussion with players after an SMS-based survey was done by the regulator.

    "TRAI will be recommending tighter checks on these companies, including a monitoring mechanism on how much business are they are doing, how many cards are they selling...," a person was quoted by PTI.

    The report said that the regulator is likely to recommend norms favoring support refund and compensation to customers in case of service failure during overseas travel.

    The regulator had earlier asked international SIM card provider to explain the reason for poor service, service failure, and connectivity problem.

    The meeting was attended by a few operators included Matrix, Uniconnect and Oneworld Teleservices.

    The report further added that the suggestions given by TRAI will talk about refunds and compensation to customers in case their calling card does not work when they are abroad.

    Read More About: trai telecom news
    X

    Stay updated with latest technology news & gadget reviews - Gizbot

    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Gizbot sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Gizbot website. However, you can change your cookie settings at any time. Learn more