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Other than just bringing about these unlimited plans, Reliance Jio has been hitting headlines for the list of problems that it is building up for the users. Whether it's about the call drop issue, poor customer service, SIM activation delay or any other, the list of issues people are facing due to Jio is heavily increasing.
The new addition to the list is the "Jio4GVoice not working" problem. Yes, it has been recent that the Jio users have been filing complaints about Jio4GVoice not working, and in this regard, the underdeveloped customer care service can surely not be at your rescue.
We at GizBot have listed out possible reasons and fixes on why the Jio4GVoice app is not working on your device and ways to fix it. Try it out!
Phone May Not Support VoLTE
For making calls via Jio4GVoice, VoLTE is a must have feature. As it allows calls over a data network, all phones to access Jio4GVouce facility to make HD voice and video calls is mandatory.
So, all you need to do is just check for the phone that is VoLTE supported and use them to enjoy the free voice and video call facility delivered by Jio4GVoice app.
Tele-verification Must Not Have Happened
Most often the Jio4GVoice may not work because your Jio SIM is surely not tele-verified. So to tele-verify your number, call 1977, and it will take you to the Jio verification service, where you'll be asked to enter the details based on the proof you had provided while the activation.
Configure the App Properly
Yes, you may not have configured the app in the right manner. Hence, you can now simply uninstall and re-install the app again, entering all the details properly.
Check Whether the Mobile Data is Working
Well, these voice and video calls are made via mobile data, and switching it OFF and trying to make calls via Jio4GVoice is wrong. Before you try to call your friends via Jio4GVoice, check whether the mobile data is toggled ON and is working.
Restart your Phone
If all the above is perfectly done, the last option that you're left with is to restart the phone. Doing so may surely solve the issue.