3 Important Rumors and Facts Reliance Jio 4G Customers Need to Know

By Sneha

| Published: Tuesday, September 13, 2016, 12:54 [IST]

Ever since Reliance Jio 4G fever has hit the market with the wake to offer a digital life, there has been numerous rumors widespread about the performance of the network.

Most Facebook, Whatsapp, Twitter and other social media users must have come across negative opinions, posts or messages circulating all across the internet these days.

Social media has always been an expert in creating a hype about anything and everything that goes around, and Reliance Jio doesn't seem to be any exception.

Being a new arrival in the telecom market, it has become a daunting task for the customers to get a complete overview on how to subscribe to a Jio SIM, and leverage its whole new features. The rumors and the post getting viral about Reliance Jio across the web has surely made matters worse.

RUMOR: Submit original documents to get Jio 4G SIM

There have been rumors across the social media platforms that to register and get a Reliance Jio SIM, one is required to submit original personal documents, without which one can't get a Jio SIM. Rumors are often mend to be a smart one, but here it just looks so stupid! No telecom company can ask for your original personal document. Neither does Reliance Jio. So if you head towards a nearby Reliance Jio store along with the photocopies of your documents, that suffices for you to get a new Jio SIM.

FACT: Jio SIM available only with a local Aadhar ID

As the euphoria of Jio hit the telecom industry massively, with its unlimited data facility, there is a corner where Jio has still not match up to the other telecommunication company. If you are working or studying outside your home town, it can be a little difficult for you to get a Jio SIM. As per the officials working for Reliance Jio, one needs a local aadhar proof to get a Jio SIM, unlike the other telecoms. So, just in case if you don't have that, wait until you return back to your local address, as mentioned in your ID proof.

RUMOR: Call drop is a big issue

The other extremely crucial rumor that has been revealed via many WhatsApp posts, is that the Jio users experience difficulty in both outgoing and incoming calls, across any network. However, in one way we can't deny the fact, but the connectivity between two Jio numbers has proved to be exceptionally good.

FACT: Get seamless calling facility

Although it has proved to be really difficult for Reliance Jio users to enjoy the calling facility with other network users, there's a way one can combat the issue. Having a good 4G network connectivity is the solution. If the other network user has an exceptionally good 4G connection, call drop will no more be an issue. The point that has to be noted is that, Reliance Jio promises to deliver the best 4G data facility in a cost effective manner.

RUMOR: Delay in getting a new Jio SIM

There have been rumors about the delay in getting a new Jio SIM. Note: the delay may cause because the user usually fail to deliver proper documentation required to get the SIM. So, to get a new SIM instantly, one has to be accurate in submitting their required documents at the Reliance Jio store. However, even if that doesn't work, you can blame the high demand on getting new Reliance Jio SIM.

FACT: Customer service needs improvement

While a few rumors have happened to be false and illogical, there have been rumors that the Reliance Jio customer service is a little difficult to deal with. Surprisingly, being a part of such a big brand, people have experienced challenges in contacting the customer service expert, as they had to wait for good 15-20 min for even a small information. However, Reliance Jio is expected to improve their customer service.