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TRAI to test improvement in call drops next month
Telecom regulator Trai will test the improvement in call drops of various operators in select cities next month, its chairman RS Sharma said Thursday.
"We will be testing in a number of cities to see the improvement in call drops next month," Telecom Regulatory Authority of India (Trai) chief told reporters on the sidelines of Infocom seminar here.
SEE ALSO: Top 40 Smartphones launched in India (November 2015)
He said Trai had already issued regulations so that customers are compensated for upto three dropped calls per day at rupee one per call. The compensation would start from January 2016.
Sharma said Trai has kept the regulations simple and the compensation would take place at the originating network. "Trai has to keep in mind the interest of all the stakeholders," he said. However, operators are still unclear on how to compensate the customers, whether by providing extra talk-time or by some other means.
SEE ALSO: Here is why your Android phone's battery takes longer to get charged
He said call drops were taking place due to non-optimisation of networks. Trai had done both detailed diagnostic and technical studies on call drops, he added.
Source PTI
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1,56,900
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1,15,909
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