How to Solve the “Reliance Jio Connection Disconnected” Issue

Received “Reliance Jio Connection Disconnected” message after requesting to issue a new Jio SIM? Here' s all that you are required to do to retain back the connection.

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Soon after Reliance Jio was introduced, the demand to get the SIM has been massive. Considering the rise in demand, in order to enjoy the unlimited data, the availability of the Jio SIMs has become a big deal.

How to Solve the “Reliance Jio Connection Disconnected” Issue

Although free, getting a Reliance Jio connection is a big deal. There is a simple process that is required to be followed to get the Jio SIMs, however not following it can also lead to disconnection of the network.

SEE ALSO: How to Get Reliance Jio Internet Speed in Notification Bar on Your Android Phone

We at GizBot have earlier talked about how to get the Reliance Jio SIM. Here're a few steps that you need to follow to resolve the disconnection error of your Jio connection.

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Reliance Jio Disconnection Issues is Rising

Getting a Reliance Jio SIM for free is a little tough, thanks to high demand. There are certain restrictions that has be followed to issue a Jio SIM, like that of having a local Aadhaar card and more.

Not everyone is aware of these restrictions, and often fail to follow the correct procedure to get the Jio SIMs. Hence, not not following the stated procedure can lead to the disconnection of the Jio connection.

Re-verify ID Documents SMS is Common

If you have received a re-verify their ID and Aadhaar card documents message on your number, it is then surely a matter of concern.

Receiving such a SMS can be a sign that either the documents you provided to issue a new Jio SIM are invalid, or you missed to submit some document, or any other.

Visit Your Nearest Reliance Digital or Digital Xpress Mini Store

In case you receive the re-verify message after your request for Jio SIM, all that you now need to visit your nearest Reliance Digital or Digital Xpress Mini store along with your correct documents and its photocopies.

The customer is required to visit the store in the next 2 days of receiving the message, else Reliance will surely disconnect the connection.

SEE ALSO: Here's How Airtel, Vodafone, Idea Are Planning to Take On Reliance Jio

Possible Reasons For Receiving the Re-verify Message

#1 Documents Missing

#2 Documents didn't verify accurately during consumer registration process

#3 Signature didn't match

Things to Keep in Mind To Not Receive This Message

#1 Carry original and photocopies of the accurate documents

#2 You should have a local Aadhaar ID proof

#3 Follow up with Reliance Jio customer service to complete the process, to avoid the disconnection issue.

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